Northwest Telephone Answering Service

  • About Us
    • What We Do
    • Why Choose Us
    • Our Team
    • FAQ’s
    • Careers
  • Services
    • 24/7 Live Answering Service
    • Bilingual Answering Service
    • Virtual Receptionist
    • Appointment Scheduling
    • Call Screening and Forwarding
    • Dispatching
    • Emergency Medical Dispatch
    • Message Delivery
    • Disaster Recovery
    • Online Faxing
    • Local & Toll Free Numbers
  • Industries
    • Healthcare
    • Legal
    • Real Estate & Property
    • Construction & Contractors
    • Commercial
    • Professional Services
    • Energy & Utilities
    • Government
    • Transportation
    • Non-Profit & Charity
    • Leisure & Travel
    • Funeral Home
  • Contact Us
  • Blog
  • Client Portal

Is Virtual Answering Right for Your Business?

Home
/
Blog
/
Answering Services
/
Is Virtual Answering Right for Your Business?
Posted on March 7, 2019 by Northwest Answering

Is Virtual Answering Right for Your Business?

If you have a successful business and want to grow your company’s revenue and profit without adding costly reception staff, you could likely benefit from using a virtual answering service.

Virtual Answering Services

Virtual answering services provide all of the services of a receptionist without the high cost of hiring an extra employee. They are live operators who can answer your customers’ calls whenever you choose, including 24 hours a day, 7 days a week, 365 days a year without interruption.

These skilled operators who are trained to answer and route your calls according to your specific instructions provide services like:

  • Phone Answering
  • Call Screening and Forwarding
  • Appointment Scheduling
  • Customized Greetings
  • Flexible Call Routing
  • Email and Fax Services
  • Message Taking and Routing
  • Emergency Message Taking and Routing

They transfer messages to you and your staff at the frequency you determine works best for you and using whatever technology you prefer including:

  • Fax
  • Email
  • Voicemail

Virtual operators are also equipped with the latest technology to meet your needs, including state-of-the-art computers, printers, and scanners so they can work as efficiently as possible.

There are many benefits to having a virtual answering service, including the following:

  • Virtual answering services are much more affordable and cost-effective than an in-house receptionist. In fact, industry studies estimate that virtual answering services cost just 1/20th of the cost of adding an employee to your staff.
  • Customized services will meet the specific needs of your business based on your directives.
  • You never miss a call. This adds greatly to your customers’ satisfaction with your business.
  • Your brand is represented professionally.
  • Your call records are maintained.
  • Virtual operators completely interface with your systems and technology.
  • You never need to purchase costly call answering hardware.
  • You can add or subtract services as you need them.
  • You and your staff can focus on other important aspects of your business.

Northwest Telephone Answering Service makes virtual answering services affordable and profitable. Our state-of-the-art systems and technicians will work with you to integrate our business to yours, in a seamless way. Our goal is that when one of your clients calls your company, they will be greeted by someone who works for you and is ready to answer all questions regarding your business. We follow instructions and directives set forth by each client to meet the needs of their industry and business. Furthermore, we will respond to your ever-changing needs on a daily basis.

Contact us now to find out how we can help you grow your business.

Posted in Answering Services, Virtual Receptionist Benefits of Virtual Answering Service, benefits of virtual receptionist, Virtual Answering, Virtual Answering Service, Virtual Receptionist, virtual receptionist services
The Convenience Store Model: 24/7 Answering Service
Answering Services for Property Management

Written by Northwest Answering

Related Posts

  • How to Generate More Leads with an Answering Service

    Marketing industry research shows it costs businesses five times more to sell the same product/service
    read more
  • Enhance Patient Service with a Live Answering Service for Your Medical Office

    Because patient service is at the heart of all medical practices, it is essential to
    read more
  • Five Reasons to Hire a Bilingual Answering Service

    Chances are good that you have not yet tapped what could be one of the
    read more
  • Infomercial Answering Services

    Businesses that launch an infomercial need to have confidence that all of the resulting calls
    read more

Categories

  • Answering Services
  • Business
  • Call Center
  • Customer Service
  • Press Releases
  • Uncategorized
  • Virtual Receptionist
  • Voice Messaging

Recent Posts

  • How to Generate More Leads with an Answering Service
  • Enhance Patient Service with a Live Answering Service for Your Medical Office
  • Five Reasons to Hire a Bilingual Answering Service
  • What Are the Pros and Cons of Different Types of Answering Services? 
  • Infomercial Answering Services
Northwest Telephone Answering Service 800 Kennesaw Ave. NW
Suite 330
Marietta, GA 30060

Call Us: 770-429-2555

Northwest Telephone Answering Service - Members of NAEO and ATSI

sales@northwestanswering.com

 
Facebook Twitter LinkedIn Youtube
Northwest Telephone Answering Service © 2021. | Terms & Conditions | Privacy Policy | Sitemap