What Is Virtual Answering & Is It Right for Your Business?

Posted on January 11, 2021 by Northwest Answering

Virtual answering is a professional phone answering service that acts as an extension of your business. It is similar to a virtual receptionist service that is outsourced to fulfill customer-focused, phone-heavy tasks such as taking messages, answering inbound customer service calls, and transferring callers to your company’s in-house staff when necessary. How does Virtual Answering

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How Can a Virtual Receptionist Improve Your Bottom Line?

Posted on June 22, 2018 by Northwest Answering

Many businesses of all sizes are beginning to experience the benefits of working with a virtual receptionist to handle their call flow. Not only do they save money by having a virtual receptionist as opposed to an onsite, full-time employee, but they are able to grow their business without worrying about how to staff, manage

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Looking to Expand Your Business? Your Next Move Found Here

Posted on January 18, 2017 by Northwest Answering

For some physicians, expanding their medical office has been a goal from day one but for others, it simply snuck up on them. Needing to expand your medical facility is a good problem to have – it means your patients are loyal and that you’re building a trustworthy reputation in your community. But expansion comes

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