Northwest Telephone Answering Service is experienced in working with the travel and tourism industry and is here to support your tourism bureau, travel agency, hotel, rental car company, tour company, or other travel service. We can provide 24 hours a day, 7 days a week live operator services to handle the abundance of phone calls you receive, without having to rely on voicemail or answering machines. If a potential client has the chance to speak to one of our trained, live agents, he/she is more likely to seal the deal than if they have to leave a message and wait for someone to return their call. We understand that travel plans can’t always wait until the next morning and we are available around-the-clock to the meet the demands of this industry. Your clients deserve the best service no matter what time of day it is. Taking time zones into consideration, we would never want you to lose out on a business opportunity or inconvenience your client just because of a time difference so the idea of 24/7 availability makes even more sense.
Additionally, we can even provide bilingual operator services, if your business requires this. Again, your clients need to be able to communicate their needs or ask their questions and a language barrier should not keep this from happening. Our operators are highly trained and can handle all the needs your callers may have, such as providing directions, scheduling, and more.
We will work with you to determine the best response for every type of situation so that our live representatives are prepared to do the best they can for your client. To provide the highest quality phone service at an affordable cost, turn to Northwest Telephone Answering Service for all of your phone needs.