Answering Service for Leisure & Travel

Northwest Telephone Answering Service is experienced in working with the travel and tourism industry and is here to support your tourism bureau, travel agency, hotel, rental car company, tour company, or other travel service. We can provide 24 hours a day, 7 days a week live operator services to handle the abundance of phone calls you receive, without having to rely on voicemail or answering machines. If a potential client has the chance to speak to one of our trained, live agents, he/she is more likely to seal the deal than if they have to leave a message and wait for someone to return their call. We understand that travel plans can’t always wait until the next morning and we are available around-the-clock to the meet the demands of this industry. Your clients deserve the best service no matter what time of day it is. Taking time zones into consideration, we would never want you to lose out on a business opportunity or inconvenience your client just because of a time difference so the idea of 24/7 availability makes even more sense.

Additionally, we can even provide bilingual operator services, if your business requires this. Again, your clients need to be able to communicate their needs or ask their questions and a language barrier should not keep this from happening. Our operators are highly trained and can handle all the needs your callers may have, such as providing directions, scheduling, and more.

The Value of 24/7 Answering Services for Leisure & Travel

The benefits of partnering with our live answering service include:

• 24/7 Availability: Our virtual receptionists are on duty around the clock, ready to assist with reservations, inquiries, and support, ensuring you never miss a call or a potential booking.
• Capture More Leads: With our dedicated team answering every call, you can capture more leads and bookings, even during off-hours or peak times when your staff may be busy.
• Elevated Customer Service: We prioritize providing a friendly and professional interaction for every caller, creating a positive first impression that encourages customer loyalty.
• Operational Efficiency: By allowing us to handle your calls, your in-house team can focus on core business activities without being sidetracked by incoming inquiries.
• Cost-Effective Solution: Partnering with us eliminates the need for hiring additional staff for after-hours support, saving you money while improving service quality. With plans starting at just $29/month, our service is affordable for businesses of all sizes.
• Professional Image: Our trained receptionists represent your brand with professionalism and care, ensuring that every interaction reflects positively on your business.

We will work with you to determine the best response for every type of situation so that our live representatives are prepared to do the best they can for your client. To provide the highest quality phone service at an affordable cost, turn to Northwest Telephone Answering Service for all of your phone needs.