Quality Answering Service Solutions for Your Growing Business

Northwest Answering Service offers your growing business quality live operator services 7 days a week, 24 hours a day. We are equipped with a strong IT and telephony infrastructure with processes and protocols that ensure client communications are handled with care, attention, and confidentiality.

Our staff is professionally trained and can efficiently manage and route thousands of calls a day, ensuring that your customers’ needs will be addressed quickly and professionally. Founded in 1970, we have been providing live answering and appointment scheduling services for over 35 years in the greater Atlanta, Georgia area. We work with a wide range of industries from, healthcare and professional services to leisure and travel.

Rest assured that with Northwest Answering Service, you will receive professional, customized and cost effective services to meet all your business needs.

24/7 Live Answering Service

60% of customers will not leave a message if directed by voicemail. Don’t leave potential business on the table. Provide live operator answering services 24 hours a day, 7 days a week, 365 days a year.

Virtual Receptionist

Make a lasting first impression with every caller. Our virtual receptionists are available to assist with call transferring, appointment scheduling, call routing, message taking and even emergency dispatch.

Appointment Scheduling

Being available to take new calls, track re-scheduled appointments and cancellations can be difficult as your business grows. With live operator answering and appointment setting 24/7, you never have to worry again.

Hear Us at Work