Enhance Patient Service with a Live Answering Service for Your Medical Office

Posted on October 13, 2020 by itdepartment

Because patient service is at the heart of all medical practices, it is essential to make certain that every patient call is personally handled with care, professionalism, and a complete understanding of privacy as it relates to their personal data protection. At the same time, medical offices are often too busy to have a live

Posted in Answering Services live answering service, live medical answering service, Medical answering service

Five Reasons to Hire a Bilingual Answering Service

Posted on July 24, 2020 by itdepartment

Chances are good that you have not yet tapped what could be one of the most lucrative markets for your business’s products and services if you do not have a bilingual answering service. Within the United States alone, there are an estimated 59.8 million Hispanic people who comprise about 18.3% of the nation’s population. While

Posted in Answering Services bilingual answering service, spanish answering service

Infomercial Answering Services

Posted on April 11, 2020 by itdepartment

Businesses that launch an infomercial need to have confidence that all of the resulting calls will be answered to turn each one into a sale. The possibility of calls associated with expensive paid programming on television going unanswered has to be avoided at all costs. Northwest Telephone Answering Service not only understands this but is

Posted in Answering Services answering services for informercials, infomercial sales

Benefits of Using a Toll-Free vs. Local Number

Posted on January 29, 2020 by itdepartment

Deciding whether a toll-free or local telephone number is right for your business involves several considerations. A toll-free number allows customers anywhere to call your business free of charge via landlines or virtually. A local number is also available via a landline or virtually, but has fees attached for any caller who is not located

Posted in Answering Services, Business, Call Center

After-Hours Answering Service During Skeleton Week

Posted on November 27, 2019 by itdepartment

While Skeleton Week isn’t during Halloween, it can be just as scary for employers. The pop-culture name for the week between Christmas and New Year’s Eve when many workers are off duty at the same time can be a business owner’s nightmare. Skeleton Week doesn’t have to be frightening if you have the right after-hours

Posted in Answering Services, Customer Service

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