5 Questions To Ask Before You Hire A Medical Answering Service

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A reliable medical answering service can be the lifeline that keeps your practice connected to patients around-the-clock. Statistics reveal that 96% of patient complaints are related to customer service issues, highlighting the critical nature of effective communication in medical settings. As healthcare becomes increasingly consumer-driven, organizations that prioritize exceptional customer service can drive greater patient
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What Is Virtual Answering & Is It Right for Your Business?

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Virtual answering is a professional phone answering service that acts as an extension of your business. It is similar to a virtual receptionist service that is outsourced to fulfill customer-focused, phone-heavy tasks such as taking messages, answering inbound customer service calls, and transferring callers to your company’s in-house staff when necessary.  How does Virtual Answering
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How Can a Virtual Receptionist Improve Your Bottom Line?

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Many businesses of all sizes are beginning to experience the benefits of working with a virtual receptionist to handle their call flow. Not only do they save money by having a virtual receptionist as opposed to an onsite, full-time employee, but they are able to grow their business without worrying about how to staff, manage
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Looking to Expand Your Business? Your Next Move Found Here

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For some physicians, expanding their medical office has been a goal from day one but for others, it simply snuck up on them. Needing to expand your medical facility is a good problem to have – it means your patients are loyal and that you’re building a trustworthy reputation in your community. But expansion comes
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