Manage Your Project’s Missed Calls

Posted on March 21, 2018 by itdepartment

As your business grows, the number of inquiries and calls inevitably increase. Unfortunately, a receptionist during normal business hours may not have the time or availability to handle all of the incoming calls. This causes a large number of calls to be missed. Missed calls mean missed opportunities to increase sales and grow your business.

Posted in Answering Services, Customer Service 24/7 live answering, avoiding missed calls, increase sales, large number of calls, managing your calls, missed calls

Why Every Business Needs to Offer Customer Service in Spanish

Posted on February 27, 2018 by itdepartment

There are more than 52 million Spanish speakers living in the United States. In comparison, Spain only has 46 million Spanish speakers. According to the US Census Bureau’s data, the number of Spanish speakers in America will increase to almost 140 million by 2050. It would be wise to include Customer Service in Spanish in

Posted in Answering Services bilingual answering, bilingual answering service, calls in Spanish, customer service, customer service in Spanish, Spanish language service, Spanish service, Spanish speakers

We Got You Covered. Enjoy Thanksgiving, Entrepreneurs

Posted on November 22, 2017 by itdepartment

The holidays can be a very busy time of year, and your business may receive a high call volume from both clients and prospective clients. With Northwest Telephone Answering Service we’ve got you covered 24/7 for the holiday season. While not all businesses will remain fully operational during the holidays, an answering service for the

Posted in Answering Services

Turn Prospects into Customers with Appointment Setting

Posted on October 16, 2017 by itdepartment

Each time a prospect reaches out to you, it is an opportunity to provide them with an experience that encourages them to convert into a customer. Unfortunately, it is sometimes difficult for businesses to focus on calls when they have other tasks to manage at the same time – customers on site, clerical tasks such

Posted in Answering Services appointment scheduling service, appointment setters, appointment setting companies, appointment setting services, b2b appointment setting, professional answering service

5 Ways Using Northwest Answering Service as your Healthcare Contact Can Help

Posted on August 14, 2017 by itdepartment

A patient’s experience with your healthcare facility makes all the difference. You are given an incredible responsibility to provide your patients with caring and personal experiences each time they contact you. We can honestly say that they are placing their lives in your hands. And while answering the phone when they call may seem like

Posted in Answering Services benefits of answering services, benefits of answering services for healthcare, benefits of healthcare answering service, benefits of hiring a medical answering service, Georgia healthcare answering service

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