Young Call Center Team Talking With Customers

Always On: How Being Available 24/7 Can Grow Your Business

Posted on March 31, 2022 by itdepartment

Always being available to handle customer concerns helps to build trust in your company’s products and services and builds goodwill towards the brand. New technologies have made constant connection possible but one type of connection that nearly 90% of customers still prefer is speaking to someone on the phone. 24/7 live answering via trained operators

Posted in Answering Services

Should My Medical Practice Use an Answering Service?

Posted on October 18, 2021 by itdepartment

When your patients are suddenly awake in the middle of the night with severe pain, they want a solution from their doctor. And even though your patients know that you have a personal life, they count on you to be there for them in their time of need. An answering service can bridge the gap

Posted in Answering Services benefits of medical answering service, Medical answering service, professional medical answering service

How to Generate More Leads with an Answering Service

Posted on January 20, 2021 by itdepartment

Marketing industry research shows it costs businesses five times more to sell the same product/service to a new lead as opposed to selling that same product/service to an existing customer. Closing more inbound sales leads is critical to your company’s success and growth but keeping your existing pool of customers is arguably more important –

Posted in Answering Services answering service, how to generate more leads, lead generation

What Is Virtual Answering & Is It Right for Your Business?

Posted on January 11, 2021 by itdepartment

Virtual answering is a professional phone answering service that acts as an extension of your business. It is similar to a virtual receptionist service that is outsourced to fulfill customer-focused, phone-heavy tasks such as taking messages, answering inbound customer service calls, and transferring callers to your company’s in-house staff when necessary. How does Virtual Answering

Posted in Answering Services, Virtual Receptionist Benefits of Virtual Answering Service, benefits of virtual receptionist, Virtual Answering, Virtual Answering Service, Virtual Receptionist, virtual receptionist services

Enhance Patient Service with a Live Answering Service for Your Medical Office

Posted on October 13, 2020 by itdepartment

Because patient service is at the heart of all medical practices, it is essential to make certain that every patient call is personally handled with care, professionalism, and a complete understanding of privacy as it relates to their personal data protection. At the same time, medical offices are often too busy to have a live

Posted in Answering Services live answering service, live medical answering service, Medical answering service

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