How an Answering Service Can Improve Your Office’s Workflow

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An answering service provider is a much-needed investment with a high return on time, energy, and money that businesses mistakenly overlook. Partnering with a reliable and professional answering service can help you manage your time and resources. In many ways, hiring a live answering service streamlines your workflow and can improve your office’s efficiency. Manage
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Young Call Center Team Talking With Customers

Always On: How Being Available 24/7 Can Grow Your Business

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Always being available to handle customer concerns helps to build trust in your company’s products and services and builds goodwill towards the brand. New technologies have made constant connection possible but one type of connection that nearly 90% of customers still prefer is speaking to someone on the phone. 24/7 live answering via trained operators
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Should My Medical Practice Use an Answering Service?

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When your patients are suddenly awake in the middle of the night with severe pain, they want a solution from their doctor. And even though your patients know that you have a personal life, they count on you to be there for them in their time of need. An answering service can bridge the gap
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How to Generate More Leads with an Answering Service

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Marketing industry research shows it costs businesses five times more to sell the same product/service to a new lead as opposed to selling that same product/service to an existing customer. Closing more inbound sales leads is critical to your company’s success and growth but keeping your existing pool of customers is arguably more important –
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What Is Virtual Answering & Is It Right for Your Business?

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Virtual answering is a professional phone answering service that acts as an extension of your business. It is similar to a virtual receptionist service that is outsourced to fulfill customer-focused, phone-heavy tasks such as taking messages, answering inbound customer service calls, and transferring callers to your company’s in-house staff when necessary.  How does Virtual Answering
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