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Who We Are

Our Mission

Our Mission

Provide outstanding call center solutions to businesses throughout North America, meeting and exceeding clients’ expectations. Always focused on providing exceptional service while ensuring our customers’ communications are handled with care, attention, and confidentiality.

Our Vision

Our Vision

To be the leading quality focused, customer-centered call center provider serving North America. Always maintaining the highest quality customer service standards in the industry during our continued growth.

Culture and Values

Quality

Quality – Achieving exceptional customer service standards in every communication

Accountability

Accountability – Accepting responsibility for our actions and following through

Integrity

Integrity – To act with honesty and integrity, never sacrificing the truth

Joyfulness

Joyfulness – Maintaining a joyful company culture

Leadership

Leadership – Empowerment to take initiative and always give our best

Unity

Unity – Supporting one another in our efforts toward a higher goal

Diversity

Diversity – Realizing that our differences make us stronger and allow us to learn from one another

Benefits

Medical, Dental and Vision Insurance Plans

401k Plan

Personal Time Off

Flexible scheduling – split schedules available

Paid Training