As an answering service with over 35 years of experience in the industry, we know that a disaster could hit at any time. In many cases, your in-house staff is overseeing and managing many other tasks and answering the phones would be just one more overwhelming task to take on. That’s where we come in.
Each day, our team of professional answering agents stands ready to provide immediate assistance, ensuring that every call is met with empathy and efficiency. Whether it’s a natural disaster or a medical emergency, we are trained to triage situations swiftly, directing callers to the appropriate resources while offering reassurance in their time of need. Knowing that our service can make a difference in critical moments fuels our commitment to excellence, as we strive to be the calm in the storm for those who reach out to us.
Features & Benefits of Our Emergency Answering Services
Our facilities are staffed and equipped to quickly back-up your phone lines when an unexpected disaster hits. We aren’t just providing live operators to handle your disaster recovery calls 24 hours a day, 7 days a week; we also provide full call protection services. Need back-up systems and contingency planning? Count on us as your trusted business partner to get the job done right.
Our back-up plans and systems include:
- Redundant systems with two phone companies in case service with one company is lost.
- Back-up generator system in case of power failure.
- Relationships with off-site call centers where lines can be forwarded to if our facility is damaged.
- An excess of available ports to ensure that our facility can support an influx of incoming calls to avoid busy signals.
- T-1, DID, POTS and fiber-optic lines.
Our disaster recovery plans and systems are completely customized to your preferences. Our staff is professionally trained to help manage and control matters based on your specifications, and the severity of the disaster or crisis. Our experienced management team monitors calls, and can be there to step in when help is needed.
Affordable Answering Answering for 24/7 Disaster Response
At our answering service, we believe that exceptional support during emergencies should be accessible to everyone, which is why we offer our plans starting at just $29 per month. This affordable pricing ensures that individuals and businesses alike can benefit from our reliable services without breaking the bank. We understand the importance of being prepared for unexpected situations, and our cost-effective solutions provide peace of mind without compromising on quality. With our dedicated team ready to assist you 24/7, you can focus on what truly matters, knowing that expert help is just a call away—all at a price that fits your budget.
your business from unexpected disaster with Northwest Telephone Answering Service’s disaster recovery services. Learn about our flexible rates today!
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