BUSINESS PHONE
ANSWERING SERVICES
FOR SMALL BUSINESSES
At Northwest, we bring you great benefits including 24/7 live answering, virtual reception, message taking, delivery, and more. With business answering services your company could see greater success at a lower cost.
BUSINESS PHONE ANSWERING SERVICES FOR SMALL BUSINESSES
STARTING AT $29/ MONTH
At Northwest, we bring you great benefits including 24/7 live answering, virtual reception, message taking, delivery, and more. With business answering services your company could see greater success at a lower cost.
Telephone Answering Services for Your Business
Optimize your business communications with the help of a business phone answering service. Enjoy increased professionalism and hospitality when you work with a virtual receptionist answering service for your business, tailored specifically to you and your clients.
When you know how each call is handled to your business, you can spend less time worrying about in-house call management, and more time focusing on positive sales and lead-related tasks.
Reputation management, increased client rapport, and cost savings are built into our business phone answering services for small businesses. This allows you to garner more leads and work with a company with decades of valuable call handling experience across multiple industries.
62 percent of calls placed to small businesses go unanswered, due to a variety of factors including spam callers, time constraints, competition, and off hours. The best solution to unanswered calls is a small business phone answering service.
Small Business Phone Answering Service
A business call answering service can be more affordable than hiring an in-office full-time receptionist or employing your own call center staff.
A telephone answering service for small businesses provides a professional and well-established appearance. As the voice of your business, live agents provide an unmatched level of hospitality that can’t be beaten by voicemail systems or other call solutions.
A telephone answering service can operate around the clock, ensuring that you never miss important calls. We coordinate with your on-call providers and technicians to ensure that urgent calls are dispatched as quickly as possible, for rapid resolution for your callers. An answering service for small businesses leaves you covered three hundred and sixty-five days a year.
You can adjust the level of service based on your business’s needs, whether that’s seasonal fluctuations, a surge in call volume, or year-round coverage. You only pay for what you need with per minute call billing. Our pricing plans start at the low price of $29 dollars a month. This allows you to adjust your business call answering service response to meet your needs any month of the year. Check out our pricing plans to help keep your in-house costs down.
Telephone answering services allow you to have lunch, leave for the day, and spend weekends with your family. Our teams can answer for you during holiday breaks and other times where in-office staff may be unavailable. You determine when we answer for you! This allows you to make the best answering service choices for your business and budget.
24/7 Live Answering Services for Small Businesses
A live small business phone answering service brings you all the support your office needs to answer every phone call that comes through to your business.
Our live agents handle every caller with exceptional customer service and professionalism. We understand that our agents are the voice of your business, and we take that role on with the utmost respect and commitment.
When you work with our team we answer your business line, take detailed messages, screen and transfer calls in real time. Additional virtual receptionist services are available opening up the small business phone answering service options available to your business.
24/7 Live Answering Services for Small Businesses
A live small business phone answering service brings you all the support your office needs to answer every phone call that comes through to your business.
Our live agents handle every caller with exceptional customer service and professionalism. We understand that our agents are the voice of your business, and we take that role on with the utmost respect and commitment.
When you work with our team we answer your business line, take detailed messages, screen and transfer calls in real time. Additional virtual receptionist services are available opening up the small business phone answering service options available to your business.
Virtual Reception for Your Business
Business phone answering services are only some of the available offerings from Northwest Answering Service.
Our team has the capability to schedule appointments for your office and integrate with existing systems, like your CRM, allowing for seamless integration with your existing processes. Responsive makes answering services for small businesses more accessible and affordable.
Our small business phone answering services provide you with live operators, highly capable of completing a variety of call answering requests that allow you to focus on highpriority business tasks.
WHY CHOOSE AN AFFORDABLE ANSWERING SERVICE
Hiring a full-time receptionist costs an average of $39,470 per year and can reach $50,000 plus benefits. Access a more affordable alternative without any additional expenses.
Free up your receptionists' time, allowing them to focus on specialized and high-value tasks, leading to improved productivity and smoother business operations.
Ensure high levels of customer service, making your in-house staff more efficient by handling routine calls professionally and promptly.
By utilizing an answering service, your business can maintain high customer service standards while optimizing the efficiency of your in-house team.
INSIGHTS FROM SATISFIED CLIENTS
We take pride in delivering exceptional service, and nothing speaks louder than the voices of our satisfied clients. Discover how we have made a positive impact on their operations and why they trust us to meet their communication needs.
Best answering service around! Thorough, flexible, and very professional!
Weinstein Hospice
hey’ve been taking care of all of our business calls for Power and Energy Services going on 11 years. Best answering service around. Thanks, Kerry Warren, for all that you do for us!! – You are always incredibly helpful and always solving any issues we had quickly!
Power and Energy