Northwest Telephone Answering Service

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How does an IVR work

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How does an IVR work

Afterhours Answering Service: How Are My Calls Routed?

Posted on October 4, 2019 by Northwest Answering
When you work with a professional answering service for call routing, the afterhours call flow is typically handled via an Interactive Voice Response (IVR) system. This is an automated system comprising of telephony equipment, software applications, a database, and supporting infrastructure that your callers interact with by using voice or keyed-in responses that enable calls
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Posted in Answering Services Afterhours Answering Service, Benefits of IVR, Call Routing, How does an IVR work, IVR
Northwest Telephone Answering Service 800 Kennesaw Ave. NW
Suite 330
Marietta, GA 30060

Call Us: 770-429-2555

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