5 Answering Service Options for Your Medical Practice

Posted on July 22, 2016 by Northwest Answering

Ask any front desk receptionist at a busy medical office and they will probably tell you, they need help. Phones are ringing, patients are checking in, doctors are requesting files, emails are coming in – it is a very demanding and fast-paced job. In some cases, the phone calls, faxes and emails a medical facility

Posted in Answering Services Medical answering services

Give 24/7 Live Answering a Try

Posted on June 27, 2016 by Northwest Answering

When potential or existing customers reach out to your business, the outcome of that communication can have a major effect on your bottom line. Customers who are experiencing a critical issue may expect to reach a live person, regardless of the time of day. The frustration they might feel if their call is pushed to

Posted in Answering Services answering services, live answering services

Who is Northwest Telephone Answering Service, Inc.?

Posted on June 22, 2016 by Northwest Answering

Since 1970, Northwest Telephone Answering Service has offered high quality services to businesses throughout the Atlanta, Georgia area. When Northwest Telephone Answering Service opened their doors over 40 years ago, there was no other service quite like it. Business owners have long struggled to balance running the day-to-day operations such as taking appointments or answering

Posted in Answering Services answering services, telephone answering service

Feature Spotlight: Automated Voice Messaging

Posted on June 8, 2016 by Northwest Answering

Automated Voice Messaging for Every Business In our modern times, it is not uncommon to dial a business and receive an automated voice message, or pre-announcement, prior to reaching a live person. Twenty years ago, customers expected their calls to be answered by a live person almost immediately after they dialed – but times have

Posted in Answering Services, Business, Customer Service, Voice Messaging Voice messaging

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