Most US companies are investing at least $1 million in becoming compliant with the European Union’s (EU) General Data Protection Regulation (GDPR), according to research from PwC. The deadline for GDPR compliance is May 25, 2018, meaning all companies who do business in the EU must take substantial steps to protect the data of EU
As your business grows, the number of inquiries and calls inevitably increase. Unfortunately, a receptionist during normal business hours may not have the time or availability to handle all of the incoming calls. This causes a large number of calls to be missed. Missed calls mean missed opportunities to increase sales and grow your business.
There are more than 52 million Spanish speakers living in the United States. In comparison, Spain only has 46 million Spanish speakers. According to the US Census Bureau’s data, the number of Spanish speakers in America will increase to almost 140 million by 2050. It would be wise to include Customer Service in Spanish in
Businesses face a myriad of internal and external factors that affect their financial position. Leaders and their teams can work to combat known factors such as the organic ebb and flow of demand for products or services. While there are factors out of your control, it’s helpful to take stock of trends in the market,
The holidays can be a very busy time of year, and your business may receive a high call volume from both clients and prospective clients. With Northwest Telephone Answering Service we’ve got you covered 24/7 for the holiday season. While not all businesses will remain fully operational during the holidays, an answering service for the